FREQUENTLY ASKED QUESTIONS
Where can I buy tickets? Will there be a box office?
You can buy tickets on our website up to and including the festival weekend. We strongly advise buying your tickets in advance as many of our events do sell out by festival weekend. There will be an on-site box office with minimal staffing during the festival.
Tickets will NOT be available at the door of events.
How long are early-bird tickets available?
Our early bird ticket offer is valid until the 21st April 2023.
Is there a discount if I get tickets for multiple events?
For the first time we are offering a Festival Pass, which entitles the holder to 1 ticket to 4 seperate eligible music events. If you are buying tickets for more than one person, you will need to purchase multiple passes.
Why do I have to create an account?
We understand that some people prefer not to create accounts when they buy tickets, however, it is important that we have this account data in order to ensure we can quickly and safely access your ticket purchase information when needed, such as in the case of a refund, cancellation or exchange.
Some of our sponsors require reports of our audience numbers and some general information about them, such as their postcodes. As such we include some questions in your account creation process; these questions are for data collation and may be shared with a third party for funding reporting purposes.
I need a Companion Card and/or Wheelchair bookings, do you facilitate this?
Please email us at email@example.com and one of our volunteers will get in contact with you as soon as possible.
Is there reserved seating?
Yes, for most events. You can select your preferred seats from our venue maps when purchasing tickets. We strongly advise booking tickets before the festival to avoid disappointment. In 2023 the Choral Marathon and Peter and the Wolf are general admission.
Who is eligible for a concession?
Concession is available only to full-time secondary / tertiary students or pension / health-care cardholders. Seniors Card does NOT qualify for a concession ticket. Companion Cardholders should contact firstname.lastname@example.org to make a booking.
Do you sell Children’s tickets?
If no child prices are listed, the concession price applies if there is one. All children must have a valid ticket. Children must be accompanied by an adult and remain in their seats at all times. Audience members with infants are kindly asked to step out of the performance if any noise may be distracting to the performers.
In 2023 our Peter and the Wolf event is particularly suited to children and families, and tickets are priced accordingly.
Do I need to print my tickets?
You can either print your tickets or display them on your smart device for scanning at the door.
Are there any free events?
We have a number of community events which everyone can attend thanks to our generous sponsors, including our fireworks spectacular and High St Festa. Check out our free community events page for more information.
How can I sponsor an event?
Please visit our get involved page for more information on sponsorships.