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Covid-safe conditions & ticket refund policy

Covid-safe conditions & ticket refund policy

We’ll be working hard behind the scenes to ensure that this year’s modified format will be successful and safe for audiences, performers and volunteers.

Our Covid-safe checklist has been registered with Victorian government.

Please carefully read the following information and ensure you comply with this during the festival events.

  • ALL MEMBERS of your group will need to show their vaccination certificate upon entry to each event unless they have a valid exemption – our volunteers will assist with this outside the venue
  • Ensure you have provided names of all members of your group when purchasing your tickets online
  • Hand sanitiser will be provided at the entrance of venues
  • Masks are no longer compulsory indoors and outside. We commend wearing them inside though.
  • Marshalls will direct audiences in and out of the venue
  • Audiences must stay in their seats during the performance
  • Exit the venue in an orderly fashion, rear seats exiting first, to avoid any congestion
  • Please note that there is a no refund policy

Thank you for helping us stay compliant and safe during gatherings this year.